CRM Comparison 2024

    Best CRM for Accountants UK: The Complete Comparison

    We've tested the top CRMs for UK accounting firms. Here's what actually works for lead generation, client management, and marketing automation.

    Our Recommendation: GoHighLevel

    For UK accountants wanting to generate more leads and automate their marketing, GoHighLevel offers the best value. It combines CRM, email, SMS, booking, and automation in one affordable platform.

    See why we recommend GoHighLevel

    CRM Comparison for UK Accountants

    GoHighLevel

    Recommended

    Best for: All-in-one marketing & CRM

    Pros

    • Complete marketing automation
    • CRM, email, SMS, booking in one
    • Powerful workflow builder
    • Great value for features
    • Built for service businesses

    Cons

    • Learning curve for advanced features
    • US-based (but GDPR compliant)

    Verdict: Best overall for accountants wanting marketing automation + CRM in one platform.

    HubSpot

    Best for: Large firms with budget

    Pros

    • Excellent CRM fundamentals
    • Great reporting
    • Strong integrations
    • Good support

    Cons

    • Expensive for full features
    • Marketing tools cost extra
    • Complex pricing tiers
    • Overkill for small practices

    Verdict: Great CRM but expensive for small firms. Marketing tools require higher tiers.

    Salesforce

    Best for: Enterprise accounting firms

    Pros

    • Industry leading CRM
    • Highly customizable
    • Extensive integrations

    Cons

    • Very expensive
    • Requires admin/setup help
    • Overkill for most accountants
    • Steep learning curve

    Verdict: Too complex and expensive for most UK accounting practices.

    Xero Practice Manager

    Best for: Xero users wanting integration

    Pros

    • Integrates with Xero
    • Practice management features
    • Good for workflow

    Cons

    • Not a marketing CRM
    • Limited automation
    • No email/SMS marketing
    • Focused on existing clients

    Verdict: Good for practice management, but not for lead generation or marketing.

    Pipedrive

    Best for: Simple sales pipeline

    Pros

    • Easy to use
    • Good pipeline view
    • Affordable
    • Quick setup

    Cons

    • Limited marketing features
    • No SMS
    • Basic automation
    • No booking system

    Verdict: Good CRM but lacks the marketing automation accountants need.

    What Accountants Should Look for in a CRM

    Lead Capture & Management

    Can it capture leads from your website, phone, and other sources? Does it track where leads come from?

    Marketing Automation

    Can it send automated email and SMS sequences? Can it trigger actions based on lead behavior?

    UK & GDPR Compliance

    Is it GDPR compliant? Does it handle UK data protection requirements properly?

    Review Management

    Can it help you generate and manage Google reviews? This is critical for local SEO.

    Ready to Choose the Right CRM?

    Book a free consultation and we'll help you evaluate which CRM is best for your accounting practice.

    See our complete marketing automation for accountants solution.

    Get Your Free Accountant Automation Audit

    Book a 15-minute walkthrough and discover quick wins for your practice

    What You'll Get:

    • Complete lead flow review
    • Automation gaps identified
    • Quick wins you can implement today
    • Custom recommendations for your practice